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UAE - Dubai-based dnata, a global air and travel services provider, has expanded its long-term partnership with Singapore Airlines in the UAE, following over 45 years of cooperation.
Under the partnership, dnata Representation Services has been selected to offer a comprehensive range of sales, marketing, and contact centre services to Singapore's carrier as its general sales agent (GSA) in the Northern Emirates, according to a press release on Thursday.
dnata Representation Services will also link Singapore Airlines with local trade by supporting its commercial operations beyond Dubai and expand across Ras Al Khaimah, Sharjah, Ajman, Fujairah, and Umm Al Quwain.
In addition, dnata will extend its cargo handling services to Singapore Airlines at Dubai International Airport (DXB).
Commenting on the expanded partnership, the Vice President, dnata Travel Group - Regional, Rashid Al Awadhi, said: "Our experienced team will work hard to ensure that Singapore Airlines achieves its business objectives and delivers on its growth plans in the country."
The General Manager Gulf and Middle East at Singapore Airlines, Ryan Yeoh, commented: "Having resumed flights from Dubai to Singapore in January, we rely on dnata's knowledge and professionalism to ensure the best experience for our mutual customers, based on our shared commitment to service excellence."
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