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Dubai, UAE: Praised for its championing of innovative technology and apps, consistent excellence in customer care, and outstanding growth, Virgin Mobile Middle East & Africa has been recognised as the winner of the Telecom Group of the Year Award at this year’s CommsMEA Awards.
With a vision of being the champion of mobile users in the Middle East & Africa region, Virgin Mobile Middle East & Africa now serves over 3.3 million customers across its markets. Through the launch of the first-ever fully digital proposition in the UAE to achieving a six percent market share in Saudi Arabia, Virgin Mobile Middle East & Africa has established a market leading position across the region, beating out strong competition for this coveted award.
Erik Dudman Nielsen, Founder and Acting Group Chief Executive Officer of Virgin Mobile Middle East & Africa, commented: “It is an honour to be acknowledged by this year’s CommsMEA Awards. At Virgin Mobile, we are constantly looking to challenge the status quo and putting control into the hands of our customers. We are being purposefully different to other telco’s because we aspire to redefine a new normal in the industry and take a leading role in the digital transformation of the industry. The future of the telcommunications industry is about being current to the needs of consumers and it is fantastic to have this spirit recognized by our peers and industry leaders.”
In an awards ceremony held at Rhodes W1, Grosvenor House on 14 November 2018, Virgin Mobile Middle East & Africa was recognised for its outstanding contribution to telecommunications in the region, both through their customer-centric Virgin Mobile offerings in the UAE and Saudi Arabia, and for its market-leading FRiENDi Mobile brand in Oman.
Virgin Mobile UAE was also honoured with awards for Outstanding Customer Service and Most Innovative New Service of the Year at the ceremony, a testament to the exceptional mobile offering being delivered across the region and another example of the successful implementation of Virgin Mobile’s groundbreaking proposition.
This award marks a further recognition of Virgin Mobile Middle East & Africa Group and its ongoing commitment to delivering a world-class user experience to their customers across the region.
For more information, please visit http://virginmobilemea.com/
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About Virgin Mobile Middle East and Africa
Virgin Mobile Middle East and Africa is part of the Virgin family group of companies. Virgin Mobile Middle East and Africa is responsible for all Virgin Mobile operations in the Middle East and Africa region, and is headquartered in Dubai, UAE.
Virgin Mobile Middle East & Africa has been in the region since 2007, and operates the two consumer brands of Virgin Mobile and FRiENDi Mobile across the region. Partnering with telecoms operators across the region, the Virgin Mobile Middle East & Africa team provides customers with innovative products and packages designed to make their mobile experience better. We work closely with other Virgin companies across the world to make sure we can create experiences for our customer’s which surprise and delight them, and which can’t be matched.
Virgin Mobile Middle East & Africa believes in having the best people on the team, and the management team is made up of senior level team members from a variety of successful regional and global mobile operators, as well as from MVNOs. The company has a strong financial foundation supported by well-respected and global and regional shareholders, including Virgin Group, GIC, ePlanet Capital, Dolphin International, NTEC, and members of the senior management team.
About Virgin Group
Virgin Mobile is one of the businesses of the Virgin Group, a leading international branded investment company and one of the world's most recognized and respected brands. Conceived in 1970 by Sir Richard Branson, the Virgin Group has gone on to grow successful businesses in sectors ranging from mobile telephony and media to transportation, travel, financial services, hotels, health and fitness, as well as renewable technologies and space tourism. Virgin employs approximately 70,000 people in 35 countries and its global branded revenues exceed £16.6 billion (AED 79 billion).
Media Contact:
For Virgin Mobile Middle East and Africa
Kate Fox
+971 52 104 3586
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