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- talabat and Terminus jointly designed and developed closed compartment autonomous delivery robots for safe, contactless and secure food delivery at Expo 2020
- The partnership aims to optimise last mile delivery, delivering from talabat’s pavilion to designated drop-off points at the Expo site
- Adoption of new technologies and innovation across all operations is a key driver for the development of the online food delivery industry
Dubai, UAE – talabat, the region’s leading online food and q-commerce delivery platform and the Official Food Delivery Provider for Expo 2020 is proud to announce its partnership with Terminus Group, the Official Robotics Partner at Expo 2020, to launch autonomous food delivery robots, revolutionising sustainable last mile delivery at Expo 2020.
Sustainability, one of Expo 2020’s subthemes, is top of mind for both talabat and Terminus. Jointly designed by both organisations for high efficiency, the robots operate sustainably and fully integrate both talabat’s app interface and Terminus’s Robot Management System - as well as boast large capacity, password-secure compartments, and can deliver thousands of orders per day.
Employing advanced artificial intelligence (AI) for point-to-point food delivery, the robots will transport orders from talabat’s state-of-the-art, two-storey cloud kitchen to customers in designated drop-off points at the Expo site. Customers can unlock robots using unique QR codes or order IDs to ensure that food is delivered in a safe, contactless, and seamless manner to customers.
Terminus Victor Ai, CEO and founder of Terminus Technologies Group, said: “We’re proud to partner with talabat to bring our expertise and knowledge together to introduce autonomous delivery robots at Expo 2020. Equipped with AI, the robots will introduce a smart and sustainable way of delivering food to designated areas across the Expo site, as well as help in solving issues such as shortages of riders. The project reflects talabat’s strong efforts to adopt innovative solutions as we head towards a future powered by digital transformation.”
He added: “Our cooperation with talabat will continue to solidify and deepen as we look for ways to work together in the field of intelligent delivery. The introduction of autonomous delivery robots at Expo 2020 marks the beginning of our partnership with talabat. In the future, both sides will strive for more innovative business models to be applied to different delivery scenarios in UAE and other countries across the region.”
Commenting on the partnership, Onur Elgun, Vice President of Strategy MENA at talabat said: “We have been working closely with Terminus to develop and design autonomous delivery robots that are integrated with the talabat app to deliver food in a safe, secure and seamless manner to Expo visitors. The delivery robots are the result of our shared mission to facilitate digital transformation and we’re very excited to bring them to life for the first time at Expo 2020 and showcase the future of online food and grocery delivery and smart mobility.”
The food delivery and q-commerce industry is rapidly developing and technology continues to play an increasingly important role in its growth. Adoption of new digital solutions across all aspects of the business is a key driver for the success of talabat and innovation remains on top of its agenda. The region’s leading online food delivery platform currently has over 300 tech and product talents in its tech hub located in the company’s head office in Dubai.
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About talabat
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with well over 25,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our customers, our partners, our people, our riders, and the communities in which we operate are at the heart of what we do. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
© Press Release 2021
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