Move puts customer service at the heart of OSN's expansion

OSN underscores commitment to Saudisation with ambitious targets to employ more women

Riyadh, Saudi Arabia; March 16, 2017

As part of its commitment to Saudi Arabia, OSN, the region’s premier entertainment company, has expanded its operations in the Kingdom with new headquarters in Riyadh in the bustling financial Al Olaya district.

The new OSN Saudi headquarters includes an additional call centre, underlining customer service at the heart of OSN’s operations. Mr. Bandar Assiri, Head of the General Commission for Audiovisual Media (GCAM), attended the ribbon cutting ceremony as guest of honour, during the official opening.

The new office supports OSN’s pursuit of ‘Platinum Employer’ status in the local Nitaqat labour law system by placing strong emphasis on achieving the government’s goal of boosting the number of Saudi nationals in employment and further encouraging women in the workplace. The headquarters complies with all state federal requirements including segregated workspaces for female employees.

Mr. Bandar Assiri said: “It’s impressive to see the positive investment OSN is making in the Kingdom. The new headquarters and OSN’s focus on training and development demonstrates a strong commitment to Saudisation. As a regulator, we not only focus on technical compliance, but we also support organisations in achieving compliance and we are very happy to be working closely with OSN”

Bandar Al Sunbuly, General Manager of OSN Saudi Arabia, said: “The new offices are equipped with the latest technologies which will support our core business of sales, installations and customer care – making OSN one of the most progressive companies in the Kingdom. Additional benefits include bigger office space and commitment to training and development of staff, which will help us to grow our workforce and expand our business.”

Cementing its position in Saudi Arabia and highlighting OSN’s dedication to empowering local women in the Kingdom, OSN recently undertook a significant recruitment drive, which resulted in the hiring of over 20 qualified female candidates following an influx of applications.

OSN has invested in expanding its retail network across the Kingdom with a footprint of 74 touch points serving residents in rural areas too. OSN has also in recent years opened new offices in Jeddah taking the total number of corporate offices in the Kingdom to three.

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For further queries, please contact:
Zahabia Motiwala       
Communications Director, OSN     
Dubai Media City, Dubai, UAE      
+971 (0) 4 367 7084    
zahabia.motiwala@osn.com                          

Nivine William
ASDA’A Burson-Marsteller
Dubai
+971 (0) 4 450 7600
nivine.william@bm.com

About OSN:
OSN is the region’s leading entertainment network with the rights to broadcast into 24 countries across the MENA. The company is owned and operated by Panther Media Group, registered in the Dubai International Financial Centre (DIFC) and has two shareholders, KIPCO and the Mawarid Group Limited.

OSN has a history of providing exceptional value for customers with its focus on exclusive and in-demand content, and innovative digital platforms for anywhere, anytime access.

With over 150 channels, OSN’s strength is its unbeatable range of exclusive programming led by its long-term partnerships with studio majors including Disney, HBO, NBC Universal, Fox, Paramount, MGM, Sony, DreamWorks and Warner Brothers.

65 HD channels mean OSN is the home for premium and nowhere-else content in Arabic, English, Filipino and South Asian languages. OSN broadcasts the latest content at the same minute as in the US, including popular series, blockbuster movies, and the best sports events. In addition, OSN also provides entertainment content for devices such as laptops, tablets and mobile phones via its OSN Play and Go online TV service, offering movies, series and sports on the go.

OSN has been at the forefront of digital technology innovation in the Middle East introducing the first Digital Video Recorder HD, OSN Play, an online TV platform, an internet-enabled satellite receiver and recorder and OSN on Demand, the region's first VOD service.

OSN also expanded its language services when it acquired Pehla Media & Entertainment, offering around forty channels in a variety of South Asian languages in the MENA region, with content such as Bollywood movies and cricket, including the ICC Cricket World Cup.

OSN’s ambition is to deliver entertainment everywhere for everyone, which is informed by the company’s three key pillars: A customer-first approach, unrivalled exclusive content and unbeatable value.

© Press Release 2017