Dubai, UAE - Kleptika, a leading Dubai-based company that delivers innovative and agile customer experience solutions, has signed a VAR partnership with Contextor, the European leader in Robotic Process Automation Solution and Robotic Desktop Automation.
"The aim of the partnership is to help Middle East businesses expedite core operational processes through automation, ultimately improving the end user experience and strengthening the bottom line for businesses," said Thierry Petrens, Managing Partner, Kleptika.
As companies around the region experience mounting pressure to perform and increase profits, the introduction of RDA brings opportunities to maximize efficiency, reduce costs, increase flexibility, enhance accuracy and maintain consistency, while allowing front-office and back-office agents to focus on other strategic areas.
Contextor is the first solution of its kind in the region, with a proven international track record in various industries, such as banking, insurance, energy, retail, and telecommunications.
"The USP of Contextor is its ability to adapt to any environment, without accessing applications via APIs. Meaning a rollover in 3 months instead of the endless IT headaches you would typically foresee when implementing RDA solutions. Contextor is a desktop solution that works with virtually any type of application without a single modification. A market leader in Europe, Contextor stands out for its swift deployment and delivers a fast ROI that users love. It is much more than just another software: you can start using it as a one-off troubleshooting solution" said Luc Cavelier, VP Export, Contextor.
"There is no question businesses are restricting their opportunity for growth because of the way they are using human talents," added Thierry Petrens. ''Think about all the repetitive tasks that some employees have to do every day and that do not require any creative thinking, such as manually opening various applications, copy-pasting data between them, sending confirmation, etc. This can be achieved in 90% less time. Contextor RDA Solution is programmed to do these tasks, much faster, more accurately and more consistently than humans would. Look at it as humans working alongside their virtualized automated counterparts."
For more information: http://www.kleptika.com
For more information: http://www.contextor.eu
Sandrine Piedras, T: +971-4-559-5790, s.piedras@kleptika.com
© Press Release 2016
