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Dubai, UAE: Intertec Systems, a regional Digital & Technology specialist headquartered in Dubai today announced investment in Centriqe, based in Silicon Valley, California, US. Centriqe is an emerging leader in AI-driven business productivity and customer engagement solutions to offer omni-channel engagement to their customers. This strategic investment will endorse Intertec’s commitment with its 650+ strong consulting and integration professionals to Centiqe - a boutique to accelerate the development and customer adoptions globally.
Centriqe Inc. offers a cutting-edge AI and IPA platform with various offerings for an enhanced engagement with the customers for loyalty and churn management, and business profitability. From automated customers' communication, instant response to customers' inquiries via virtual assistant, to real-time feedback, Net Promoter Score (NPS), and profitability, we deploy seamlessly on cloud.
“With an early investment, Intertec has laid a solid foundation and commitment in our AI based customer engagement and business profitability system. The investment also cements our strategic partnership in the Middle East with their presence and reputation to serve customers across industry sectors such as Hospitality, Retail, Healthcare and Financial services with our AI powered customer engagement and profitability system on smart devices”, said Alakh Verma, CEO, Centriqe Inc.
Naresh Kothari, MD & President, Intertec Systems said, “We see huge potential of AI and Intelligent Process Automation (IPA) based solutions not only in the Middle East but globally across industry sectors, and Centriqe has all the necessary skills and resources to deploy and help our business grow across the globe. Our investment in Centriqe is in line with our vision to go global on Digital, Cloud and Managed services with their presence in the Silicon Valley, CA, USA. It will provide our customers with predictable insights and profitability leveraging AI and Intelligent Process Automation. The Centriqe solution also aligns well with our vertical strategy.”
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