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Muscat, Oman: Vodafone Oman’s nation-wide expansion plans are well under way with six new Vodafone Hubs set to be opened before the end of the year. Bringing the company closer to communities from Muscat to Dhofar and offering the people-centric experiences for which Vodafone has become known, the new Hubs are designed as creative spaces with access to experience the latest technologies.
The first two Hubs opened in November included Suhar in Al Batinah Governorate and Sur in Al Sharqiya Governorate. These Hubs augment the inaugural Vodafone Hub in Mall of Oman, Muscat, which has become a destination for creatives and youth to come together in addition to being an experiential platform for all things Vodafone since launch.
Unlike traditional bricks-and-mortar stores, Vodafone’s Hubs reflect the brand’s ethos as a digital operator and its approach to evolving the retail experience in the Omani market, transitioning to completely digital experiences. Redefining the way that people experience communication, the Hubs bring to life the entire brand experience, with the help of Vodafone’s team.
Eng. Bader Al Zidi, Vodafone Oman CEO, Vodafone Oman, said: “We are constantly striving to find new ways to best serve our customers and listen to their needs, and this retail expansion of six additional Hubs is a significant step on this journey. Our first Hub in Mall of Oman was conceived as a space where dreamers and thinkers can share their ideas and create together. With these new Hubs, those ideals will be transferred across the Sultanate of Oman.
“We want our customers to be able to truly live the latest technology first-hand, which is where this differentiated retail experience comes into its own. It will allow even more of Oman to see the ideas of tomorrow come to life today and I am excited for our expansion starting with the Hubs in Suhar and Sur, followed by the additional four Hubs before the end of 2023.”
Today, Vodafone’s retail network in Oman includes 75 Stores and eStores – all of which are self-service and digital spaces where customers can complete such tasks as obtaining their SIM, subscribing to new packages, paying bills or changing plans – in addition to more than 3,700 distributors across Oman.
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About Vodafone in the Sultanate of Oman:
Vodafone Oman was established through a strategic partnership between the Oman Future Telecommunication Company and Vodafone Group, one of the largest providers of mobile, fixed, broadband and digital TV services.
Launching its commercial operations in March 2022, Vodafone is the only digital-first operator with a 100% cloud-based 5G network infrastructure, introducing Oman to a new-generation of telcos. The company’s competitive edge is centred around its award-winning App, with a fully digital onboarding process, auto payment, SIM and eSIM replacement, government services and much more. It is a one-stop-shop offering speed, convenience and personalised value-add to both pre-paid and postpaid customers across Oman. With more than two million downloads, it is the only telecom app in Oman with a 100% market penetration.
Today, Vodafone’s retail network includes 75 Stores and eStores in addition to more than 3,700 distributors across Oman. The My Vodafone App is also available on Apple App Store, Google Play Store, and the Huawei AppGallery. Internationally, Vodafone customers can take their home tariffs to 118 roaming countries.
Vodafone firmly believes that talented individuals, together with cutting-edge technologies, can lead the way towards building a bright future that is sought-after by everyone. The company’s belief is reflected in its chosen slogan, ‘Together, we can’. https://www.vodafone.om
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