• Harnessing artificial intelligence services for use in vehicle operations and safety

Sharjah Taxi, a subsidiary of Sharjah Asset Management Company, investment arm of the Government of Sharjah, has launched the revolutionary first ‘smart taxi’ in the Middle East, with the primary goal to harness artificial intelligence services to be utilised in vehicle operations and safety. This action is in order to achieve the digital transformation plan of the Emirate of Sharjah, as part of its endeavor to keep pace with technical and technological development based on artificial intelligence. The move also aims to raise the level of services provided to the public, in accordance with the highest global standards of security and safety.

Khalid Al Kindi, Executive Director of Sharjah Taxi, said that the smart vehicles were equipped with sensors, cameras, a mobile data unit, and other devices connected to an integrated system, with the aim to continue developing work and control mechanisms. The pilot project benefits from best international practices in the field of intelligent transportation systems, which will undoubtedly contribute to increasing operational efficiency, and provide an integrated network of systems to report instant and accurate information related to transportation movement.

He highlighted that intelligent transportation systems apply modern technologies in the areas of monitoring, information collection, control and means of communication, and utilise the full  carrying capacity of road networks and other means of transportation. The system helps regulate flow of traffic, facilitate access to key places, monitor driver behaviour, mitigate erroneous practices, and reduce meter manipulations. As a result, the number of trips and total wasted kilometres are reduced, ultimately reducing the rate of road accidents and environmental pollution,  whilst raising operational efficiency. The company also benefits through a reduction in operational costs.

Important package of outputs:

Al-Kindi explained that the launch of the smart vehicle will result in an important package of outputs, most notably of which is monitoring driver behaviour. The system contributes to monitoring driver behaviour through an intelligent system, with the ultimate aim of analysing the causes and circumstances leading to erroneous practices, such as the use of mobile phones while driving, driving under the influence of alcohol, drowsiness and fatigue, or preoccupation with anything other than the road.

Vehicle technical condition management:

Technical equipment inside the vehicle enables the collection of various data including vehicle temperature, electronic parts condition, and more. This enables remote monitoring of the vehicle, allowing real-time interventions and appropriate actions as soon as possible. The Control and Monitoring Panel, a direct control panel that helps follow driver work and operating efficiency indicators, was set up for Sharjah Taxi’s Operations Department to take immediate appropriate action upon the occurrence of any adverse event, as outlined by the company’s requirements and parameters set by Sharjah Taxi Control Centre. This was also done to avoid any misuse of the vehicle by drivers. It contains clear, readable and diverse visuals that work together on one screen and several specialized screens. The equipment also provides a comprehensive interactive display of data, providing essential insights for quick decision-making, characterised by a coherent design and clear graphs, that help the designated employee perform their duties to the fullest.

Services in the new control center:

The recently opened control center helps support the vision of Sharjah taxi, which has been equipped with the latest new technologies in operating taxi transportation services. Through the center, the operations of nearly 750 taxis are managed in Sharjah City, Sharjah International Airport, and in the Eastern Region. The center monitors drivers' wrong practices, directs them to safe practices, educates them, and ensures their commitment and adherence to work regulations.

The Sharjah taxi fleet comprises 760 vehicles, including 96 vehicles for the eastern and central regions, 160 vehicles for Sharjah International Airport, 20 vehicles designated for women and family in Sharjah city and airport, 10 luxury limousines, and additional vehicles for people with disabilities.

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About Sharjah Asset Management Company:

Sharjah Asset Management Company boasts a global reputation in the field of building wealth, and was established exclusively by the Government of Sharjah. For the Government of Sharjah, the path to achieving economic diversification is through the expansion of multiple industries and the development of world-class facilities for sustainable investment opportunities.

About Sharjah Taxi:

Sharjah Taxi began on (28/07/2008) with a fleet of 270 vehicles, increased to 700 vehicles in 2012, and during 2012- 2014 a set of 520 vehicles have been added to make the present total 1540 vehicles operating over roads of Sharjah Emirate. Also, Vehicles have been added to work in the eastern coast Cities (Kalba, KhorFakkan, Dibba), the median area and Al Dhaid City.