• Hashim: We are always communicating with our customers to explore their expectations and fulfill their needs through innovative banking services

In line with its strategy to reward customers with an exclusive array of draws and prizes all year round, National Bank of Kuwait (NBK) is conducting a draw on air tickets to Istanbul for Q’go Concierge registered customers.

Q’go Concierge was recently added as a new provider of NBK’s exclusive Premium Concierge Service.

Eligible customers automatically enter the draw when they register to the Q’go Concierge service, by calling 1888125 directly or sending a WhatsApp message on the same number.

This promotion is available for Private Banking, Privilege Banking and Thahabi Package Customers from 1st of January 2023 until end of the month. The winners will be announced in early February, and each winner will receive two tickets to Istanbul, valid for 6 months.

Speaking on this promotion, Mohammed Akram Hashim, Head of Segments at National Bank of Kuwait said: “NBK always seeks to provide its customers with the best services, and in particular, to enrich the banking experience of Premium Banking Customers, through special rewards and exclusive offers to ensure being closer to them and giving them the utmost convenience.”

“We are always communicating with our customers to explore their expectations and work on fulfilling their needs through innovative banking services that match up to their lifestyles and give them a richer banking experience,” he added.

“The benefits included in the concierge service reflect NBK’s awareness of customers’ needs and expectations, which we learn about through various communication channels and advanced analytical tools. At the same time, they show our keen endeavors to offer them more luxury and an impeccable banking experience,” he noted.

Customers can choose between our service providers to enjoy a range of Premium Concierge Services such as cash delivery, Document Delivery, Messenger services, Governmental services, Limo Service, Car servicing and delivery, Visa Assistance, Medical, travel/car insurance and much more.

NBK provides Premium Banking Customers with an exclusive array of services, including: a dedicated relationship manager for our Privilege Customers and a Personal Banking Officer for our Thahabi Customers taking care of all customer’s banking needs. It also provides them with access to Premium Banking lounges, diverse investment solutions including: SmartWealth and Watani Brokerage, Family Banking package, Premium Banking Teller Services which grants them priority in making their transactions in a quick and easy way, in addition to card home delivery service, priority status when contacting NBK Call Center on 1801801 available 24/7.

For more information about concierge service, you can visit the following link on the bank’s website: https://www.nbk.com/kuwait/private/cards/card-services/concierge-service.html

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