Dubai: Metropolitan Group, a leading real estate group in the UAE, was recognized as the sixth Best Workplaces™ in 2023 in the Small and Medium category, moving up four places from last year.

The official list, which was announced on Friday last week during an awards ceremony at the Address Dubai Marina Hotel, is a ranking of the nation’s best employers based on the confidential feedback of employees and an audit of management practices.

Last year also marked the first time a real estate brokerage made the list in the UAE and the Group also was recognised for having an outstanding corporate culture, ranking fifth among the Top 10 Best Workplaces™ medium-sized business in the GCC and recognised as the best place to work for women in the GCC and Best Workplaces for millennials in the GCC.

Metropolitan’s management has made it a priority to create an inclusive and supportive working environment, where employees would feel part of a larger, extended family. The Group’s commitment to employee learning and culture has paid great dividends, achieving an 85% retention rate, which is well above industry standards.

Mike Fleet, Metropolitan Group’s Performance & Development Director said: “We are delighted to have moved up the ranking this year and it is a great achievement and recognition of the hard work everyone has done to establish a top-class culture within the company. We set out three years ago to become a destination employer in real estate and I believe we have achieved our goal; being the only real estate agency recognised in the top employer list in UAE. We will continue to build on this success by focusing on learning, training, performance support and tools our people need to do their jobs; these things are a big part of who we are at Metropolitan, but many other factors have contributed to our success.

“We always celebrate company and individual success, have a rigorous process for the hiring of employees and provide regular incentives to reward agents, back office and sales support teams. We are in the people business, as we grow, we will continue to be selective in bringing in agents who are not only successful but have the right attitude, personality and ambition to join our high achieving team,” he added.

Metropolitan wanted to focus on Performance Support rather than traditional agent training. Relevant skills programs are created in-house with the most experienced agents and materials are developed based on high-performer insights.

A comprehensive new joiner induction experience is in place and continually enhanced to ensure the best possible start to joining the Metropolitan family. The Group has invested in a performance development team covering both Dubai and Abu Dhabi operations; providing a professional onboarding experience and ongoing skills development, coaching and training. The company has also launched its new and fully customized CRM system dedicated to the secondary market; making lives easier for agents and for their clients. The company also clocked up to 2,500 training hours in 2022.

Metropolitan continues to focus on delivering a brilliant client experience; achieving over 250 five star Google reviews in 2022 and achieving The Gold Trusted Service Award for the second year running, based on over 200 five star Feefo reviews from clients. Five Star reviews are shared in real-time across the company to drive awareness and engagement towards the client experience.

The Metropolitan Group includes three full-service real estate agencies: Metropolitan Premium Properties (Dubai), Metropolitan Capital Real Estate LLC (Abu Dhabi) and Luxury Immobilien GmbH (Vienna). In 2022, the Group established Metropolitan Homes, a one-stop real estate agency providing the full cycle of brokerage services to Dubai's secondary property market sellers and buyers. The Group also includes Metropolitan Consulting FZE, providing personal and business legal services in the UAE.

How Great Place to Work® determines the Best Workplaces™ in the UAE

Great Place to Work® is the global authority on workplace culture. It helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. It identifies Best Workplaces™ in over 50 countries worldwide. Great Place to Work® identifies the Best Workplaces in the UAE by analyzing companies’ workplace programs and surveying employees across the region about the key factors that create great workplaces for ALL™. To be considered, companies must first be certified as a Great Place to Work® and are based in the Gulf Region. A Culture Audit document must also be submitted for analysis which provided a more in-depth review of the workplace culture for the past year.

Details of the full list can be found at http://www.greatplacetowork.me.

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About Metropolitan Group

Established in 2008, The Metropolitan Group (MG) includes three full-service real estate agencies: Metropolitan Premium Properties (Dubai), Metropolitan Capital Real Estate LLC (Abu Dhabi) and Luxury Immobilien GmbH (Vienna). In 2022, the Group established Metropolitan Homes, a one-stop real estate agency providing the full cycle of brokerage services to Dubai's secondary property market sellers and buyers. The Group also includes Metropolitan Consulting FZE, providing personal and business legal services in the UAE. MG’s real estate agencies are among the top three most recognized and awarded in the UAE for developer off-plan sales working with the likes of Emaar, Dubai Properties, Meeras and Aldar. 

About Metropolitan Premium Properties

Metropolitan Premium Properties (MPP) is the Metropolitan Group’s flagship property company based in Dubai. It is a full-service real estate agency offering customised solutions to developers, owners and investors who are looking to maximise value from their luxury real estate assets. MPP offers a complete real estate solution under one roof and has the UAE's largest premium property portfolio.

About Metropolitan Capital Real Estate

Metropolitan Capital Real Estate (MCRE) is a full-service leading property company based in Abu Dhabi. MCRE provides end-to-end services and customised solutions under one roof to the capital’s residents and nationals. The company is accredited by the largest developers in Abu Dhabi and is the official broker of Abu Dhabi development group ALDAR.

About Great Place to Work®

Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees worldwide and used those deep insights to define what makes a great workplace: trust. Their employee survey platform empowers leaders with the feedback, real-time reporting, and insights they need to make strategic people decisions. Everything they do is driven by the mission to build a better world by helping every organization become a great place to work For AllTM.

Learn more at greatplacetowork.me and on LinkedIn, Twitter, Facebook and Instagram.

For further information, please contact:
Lejo Johnny
Leidar  MENA
Email: lejo.johnny@leidar.com