United Arab Emirates – HID, global leader in trusted identity and access management solutions, today announced the launch of HID Integration Service, a platform that integrates physical security, cybersecurity and digital identity management.

This integration platform-as-a-service (IPaaS) was designed to empower application developers, solution integrators and software vendors to seamlessly and rapidly integrate essential physical security solutions, streamlining processes and enhancing system interoperability. By doing so, the platform aims to ease the burden of maintenance and upgrades associated with managing and implementing integrations between physical security and cybersecurity systems, thereby lowering costs, streamlining operations and significantly reducing implementation time.

"Organizations have long struggled with brittle, complex integrations and the costs to maintain them," said Martin Ladstaetter, senior vice president and head of Identity and Access Management Solutions at HID. "HID Integration Service eliminates these pain points by providing an integration platform that connects physical and digital security products, reducing time to market for development partners who are building the next generation of security solutions with greater speed, quality, resilience and value."

HID Integration Service directly addresses the top benefits security leaders seek from unified management solutions—improved efficiencies, simplified management and enhanced visibility—helping them:

  • Reduce operational complexities and maintenance costs.
  • Deliver new security capabilities faster into tailored industry solutions.
  • Simplify security touchpoints through streamlined user experiences.

Key features include:

  • A comprehensive integration layer that scales from point-to-point connections into multi-party integrations
  • Pre-built integrations that accelerate deployment and reduce development costs
  • Scalability and security to support rapidly evolving business needs

HID is privileged to have a few early adopters on the platform. Each brings deep expertise and robust capabilities across various technologies, verticals and security domains.

"We are excited about HID's new integration platform capabilities, which we believe can only add to SwiftConnect's ability to meet our customers' expectations and broader needs in the commercial real estate and enterprise markets," according to Matt Kopel, co-founder and co-CEO of SwiftConnect. "The alignment of vision and direction between our companies will enhance and multiply the business changes our customers are pursuing," continued Kopel.

“We envision a world where ID photos magically arrive in their intended location without human intervention,” said Luke Rettstatt, chief executive officer of CloudCard. “To realize this vision, we must develop and maintain many integrations, which is daunting for a small team. HID Integration Service allows us to focus on RemotePhoto's AI workflow rather than building and maintaining certified integrations with third parties.”

This growing demand for seamless integration and efficiency is reflected in HID’s 2025 State of Security and Identity Report. According to the report, 67% of security leaders are actively transitioning to software-driven security solutions, with nearly three-quarters of organizations considering unified data collection critical to their operations.

For more information about the HID Integration Service visit the website.

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About HID

HID powers the trusted identities of the world’s people, places and things. We make it possible for people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID’s products and services to navigate their everyday lives, and billions of things are connected through HID’s technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet. 

Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com. 

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Media Contacts:
HID
Matt Winn
mwinn@hidglobal.com
Sara Chaput
Sara.chaput@hidglobal.com