• Named World's Leading Economy Class for exceptional service and comfort
  • Awards highlight Etihad's commitment to delivering remarkable guest experiences

Abu Dhabi, UAE – Etihad Airways, the national airline of the UAE, has achieved a remarkable triple victory at the prestigious World Travel Awards 2024, further strengthening its position as a global leader in aviation excellence. The airline secured recognition as the World's Leading Airline for Customer Experience, World's Leading Economy Class, and World's Leading First Class Airline Lounge.

The awards were presented during a distinguished ceremony on 24 November at the Savoy Palace in Funchal, Madeira, celebrating excellence across the global travel and tourism industry. The World Travel Awards are widely regarded as the industry's most prestigious honours programme, with winners selected through a rigorous voting process by travel professionals and consumers worldwide.

John Wright, Etihad Airways Chief Operations & Guest Officer, said: "These awards recognise the dedication of our people who consistently deliver exceptional experiences for our guests. From our First Class Lounge & Spa to our Economy cabin, every touchpoint reflects our commitment to excellence and authentic hospitality. I'm incredibly proud of our teams who make Etihad a standout choice for travellers worldwide."

The First Class Lounge & Spa at Zayed International Airport offers guests a refined environment that seamlessly blends contemporary luxury with warm hospitality.The airline's award-winning Economy class has been recognised for its thoughtful design, enhanced comfort, and attentive service delivery. These awards reflect Etihad's continued evolution in elevating the guest experience through authentic hospitality and innovative service design.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad sees tackling the climate crisis as the most important issue of our time and has been named the Airline Ratings Environmental Airline of the Year for three consecutive years since 2022. It has invested billions in fuel-efficient aircraft. Through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation. To learn more, visit etihad.com.

For further details:
Duty Media Officer
Etihad Airways
Email: dutymediaofficer@etihad.ae