Kuwait: As part of its efforts to contribute to the success of the Central Bank of Kuwait and Kuwait Banking Association’s “Let’s Be Aware” campaign, Burgan Bank continues to fulfill its duty in promoting financial awareness through various community events, such as its participation in the recent job fair organized by the American University of the Middle East (AUM) and the fourth blood donation campaign in partnership with Ahmadi Governorate. The goal is to enhance the level of financial literacy among all members of the community through these events and activities. This step falls within the framework of the bank's ongoing comprehensive program for social responsibility, which is considered the cornerstone of its continuous success and sustainable growth.

During its presence at both events, the Burgan Bank team took part in a full-fledged awareness program to provide attendees with a thorough overview about the rights and responsibilities of all banking customers. In addition, the team highlighted the prevailing challenges facing financial institutions and their customers and how to manage them. These recommendations included being aware of traditional scams and phishing attacks, practicing caution in maintaining the secrecy of personal information in the dealings with the bank, and having knowledge of the proper methods to file and process complaints.

Mrs. Kholoud Rida AlFeeli, Group Head - Marketing and Communications at Burgan Bank, said: “Banking and financial proficiency are more essential today than ever before, as financial products and services have become more easily accessible to all community segments. This is coupled with the rise in financial fraud, which has become a global phenomenon and is here to stay. Our role as a responsible bank is to equip our customers with the understanding and skills needed to make sound financial decisions and avoid falling victim to scams. In addition, we strive to improve the financial culture of our customers and the entire community by utilizing our sponsorship and participation in various activities and events to promote the ‘Let’s Be Aware’ campaign’s key messages.”

AlFeeli added: “As part of our support for the awareness campaign, we made sure to distribute financial awareness brochures through these events. We also utilized our social media channels to inform our current and potential customers about the key messages of CBK’s banking awareness campaign, with the aim of engaging the community on a wide scale. These efforts align with Burgan’s social responsibility program and relentless efforts to ensure a seamless banking experience for all its customer segments.”

Moreover, the Burgan team also explained how to deal with banks through different banking channels and across various financial services, from using bank cards and credit cards to depositing funds and taking out loans. Another topic that the team shed light on involved the accessible services, products and solutions designed for the Bank’s specially-abled customers, as well as their rights.

As one of the leading financial institutions in Kuwait, Burgan Bank continues to endorse all the initiatives organized by the Central Bank of Kuwait, with the purpose of achieving higher levels of financial literacy, inclusion, and awareness across all segments of society.

About Burgan Bank

Established in 1977, Burgan Bank is currently the third-largest bank by assets in Kuwait. From its earliest days, the Bank has significantly focused on the corporate and financial institution sectors, in addition to diversifying its offering to cater to its growing retail and private banking customer base.

Burgan Bank has majority-owned subsidiaries, collectively known as the “Burgan Bank Group”,  in the MENAT region. This Group is supported by one of the largest branch networks across the region and includes: Gulf Bank Algeria – AGB (Algeria), Tunis International Bank – TIB (Tunisia), and the fully owned Burgan Bank Turkey. Furthermore, Burgan Bank has a presence in the UAE through its corporate office, Burgan Financial Services Limited.

The Bank has continuously improved its performance over the years, through an expanded revenue structure, diversified funding sources, and a strong capital base. The adoption of state-of-the-art services and technology has positioned it as a trendsetter in the domestic market and within the MENA region. Moreover, Burgan Bank’s brand has been built on a foundation of real values – trust, commitment, excellence, and progression – which serve as a reminder of the high standards to which the Bank always aspires. In fact, the Bank’s core philosophy of ‘Driven by You’ is the foundation on which its products and services are continuously developed.

The Bank obtained the ISO/IEC 27001: 2013 Information Security Management Systems certificate (ISMS) and was re-certified with the prestigious ISO 9001:2015, making it one of the few banks in the GCC and  Kuwait to receive such certification for five consecutive times. The Bank also has the distinction of being the only Bank in Kuwait to have won the JP Morgan Chase Quality Recognition Award for twenty consecutive years. Moreover, in a testament to its dedication to the development of its human capital, Burgan Bank is the first bank in Kuwait to be certified as a Great Place to Work®, earning the distinct honor in 2023.

Burgan Bank is a majority-owned subsidiary of KIPCO (Kuwait Projects Company), one of the largest holding companies in the MENA region.