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Dubai, UAE: Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan and INFINITI in Dubai, Sharjah, and the Northern Emirates, reinforces its commitment to customer satisfaction with the introduction of a complimentary shuttle service at its Deira Service Center. This initiative exemplifies the company's focus on improving the customer experience, showcasing a dedication to convenience and customer-centricity.
The complimentary shuttle service represents a tangible expression of the company's philosophy that the customer's needs are paramount, from the moment they step into the facility to their departure. Arabian Automobiles has introduced this service to ensure that Nissan and INFINITI owners enjoy seamless mobility when they drop off their vehicles for servicing.
The Deira Service Center, known for its efficiency and high standards, has 70 mechanical working bays, including express service lifts, six washing bays, 378 parking spaces, and eight 60-minute express service bays. It also offers a comfortable lounge, enabling customers to stay productive or relax in a hassle-free environment. These facilities underscore Arabian Automobiles' ongoing efforts to offer more than just vehicle servicing, prioritizing the customer's time and comfort.
This latest initiative is a testament to Arabian Automobiles' pursuit of service excellence. By placing the customer at the heart of every decision, the company continues to build strong, lasting relationships, fostering customer loyalty in an increasingly competitive market.
Those interested in the complimentary shuttle service can easily avail of it by speaking with their dedicated service advisors at the Deira Service Center.
About Arabian Automobiles Company
Arabian Automobiles Company (AAC) is the flagship company of AW Rostamani Group. With over 50+ years in the business, AAC is one of the leading automotive dealers in the GCC and exclusive distributor for Nissan, INFINITI and Renault vehicles in Dubai and the Northern Emirates. Arabian Automobiles is looking back on 50+ years of excellence and passion, and forging ahead with its vision to enrich customer lives and remain the trusted automotive brand of choice.
Arabian Automobiles became the first automotive company in the UAE to be awarded the prestigious ‘Dubai Quality Gold Award’ by Dubai Economy in May 2017. In the same year, INFINITI won ‘Best Performing Brand’ in the automotive category of the Dubai Service Excellence Scheme; an accolade previously won by Nissan in 2016 and Renault in 2015. In 2015, Arabian Automobiles received the Mohammed Bin Rashid Al Maktoum business award for most outstanding performance and in 2013 it became the first private company in the UAE to be inducted into the prestigious Palladium Balanced Scorecard Hall of Fame for strategy execution. Arabian Automobiles Company is currently the holder of Nissan Motor Company’s ‘Global Nissan Aftersales Award and is the only Nissan distributor to have won the award for a total of 21 times with 10 consecutive wins between 2007 and 2016.
Across its Dubai and Northern Emirates network, Arabian Automobiles operates:
- New vehicle sales showrooms: 9 Nissan, 4 INFINITI and 2 Renault
- 6 pre-owned car showrooms
- Central Logistics Centre at Dubai Industrial City
- Service centres: 10 Nissan, 4 INFINITI, and 3 Renault
- 60-minute Express Service
- 9 spare parts outlets
- Arabian Automobiles is ISO 9001, ISO 14001 and ISO 45001 certified.