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The service will help in improving ATM downtime up to 35%
Aims at reducing the current operational cost of banks' ATM network up to 25%
Dubai - CNS, one of the leading technology solutions companies in the Middle East, announced the launch of a unique service in collaboration with G4S - the UAE's leading security provider, which will revolutionize banking touch-points within the UAE. The aim of this partnership is to provide end -to -end ATM managed services to banks that will enhance efficiency and customer experience and boost the reliability of the ATMs performance in the region.
This new solution is a fully integrated managed service that offers secure, proactive and preventive ATM management while maintaining one point of accountability. The solution ensures efficient machine performance by constantly monitoring all ATM machines remotely and anticipates any incidents to keep the ATM up and running most of the time. This effectively lowers operating cost, enhances service efficiency, and also substantially reduces the DEAD Cash Inventory.
In the current situation, the industry is facing major challenges including downtime with the ATM machines for various reasons and eventually end up spending a lot of time and energy in identifying the root cause. Thanks to the solution's pre-installed ATM management tool, banks will be able to identify more than 80% of the errors even before they arise and consequently be able to enhance the lead time.
Speaking on the occasion, Mr. Maurice Ghattas, CEO, Aban Investments, said, "It is a great opportunity and a matter of honour for us to join hands with the leading security provider in the UAE (G4S) to provide a hardware, software and technology solution to the banks in UAE. The reason of this association is to help the banking industry in increasing their profitability and enhancing customer experience."
For Mr. Ihab Al Saheli, General Manager, CNS "Part of Aban investment", "This solution will maintain a single point of contact with 24/7 support for banks. This software solution will ensure fewer ATM errors and minimize faults by 80%; consequently improving the responsiveness of the support team and enabling time-savings of up to 35%.Additionally, it will provide secure end-to-end ATM management with accurate reporting and dashboard. This service will help CNS in reiterating our position in this region as one of the leaders in delivering solutions and managed services to financial institutions."
Mr. David Stockton, CEO, G4S UAE, said, "We are thrilled to be working with CNS on this new solution as it provides a much enhanced experience to critical industry with stakeholders including the UAE Central Bank and financial institutions and of course the consumers. This solution helps optimise internal costs associated for ATM operation in the UAE. Moreover, the service targets significant savings on the current DEAD cash inventory, which will be very beneficial for banks and the entire cash cycle."
About CNS
CNS ( Computer Network Systems) is a UAE based system integrator and solution provider that offers business solutions, systems' integration and managed services to clients of financial services, telecommunication, governments, education, energy, Healthcare and enterprises across the United Arab Emirates and Oman.
CNS is part of Aban Investment
For more information on CNS, visit www.cns-me.com
About G4S UAE
The leading security provider in the UAE delivering tailored security and outsourced solutions. G4S aims to offer a bespoke security solution to each individual customer. G4S prides ourselves on being able to design a solution that best fits our customers' needs. With a team of more than 12,000 professionals, we are there to lead our customers through the process of delivering an efficient and effective security solution.
Our expertise lies in the assessment and management of security and safety risks for buildings, infrastructure, valuables and people, consequently supporting national security needs.
For more information on G4S, visit www.g4s.ae
About Aban Investment
ABAN Investment is one of the leading companies in the Middle East. Headquartered in Dubai as part of Ghobash Trading and Investment, the corporation is well capitalized and possesses a portfolio of diversified and robust products and services integrating a delivery platform with the necessary skills.
ABAN Investment comprises ten divisions: CNS Computer Network Systems, Ataya Enterprises, Arabian Ethicals, Prime Hospitality, GCG Engineering Services, GCG Interiors, GCG Office Imaging, Tawazon Chemical Company, Spectrum Industries and Trans Industrial Trading Company. Over the years, the companies within ABAN investment have established high profile international partnerships with pioneer brands such as Oracle, Cisco, HP, Microsoft, Kodak, Kyocera, Samsung, Honeywell, Merck Serono, Sandoz, Himalaya, Mapa-NUK, and many more.
With a varied and successful portfolio, ABAN investment's mission is to continuously identify and pursue interests across a range of industries through fully controlled operating companies.
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Tamra C2
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© Press Release 2015
