Manama, Bahrain: Bahrain’s National Broadband Network (BNET), the national company responsible for providing broadband network services in the Kingdom of Bahrain, has launched a Network Emergency Response Centre (NERC), with the aim of responding to reports of damages to network infrastructure. The centre, open to the public, can be reached on the public number (17175757), and operates around the clock, five days a week (24 hours / 5 days), from Sunday to Thursday.

NERC is part of the Network Intelligence Centre of Excellence (NICE), launched by BNET earlier in January 2021 and provides 24/7 proactive monitoring and management of Bahrain’s smart digital telecommunication infrastructure networks to ensure the continuity of network operations and services by addressing any issues in real time. As part of that mandate, BNET’s Network Emergency Response Centre (NERC) is responsible for addressing and resolving reports of damages that occur to BNET’s network infrastructure as a result of construction work or any other causes that may disturb the network’s performance and cause the disruption of its services.

Acting Chief Technical Officer Mohamed Alkaabi said that “the Network Emergency Response Centre provides an immediate response to reports related to any damages that occur to BNET’s fiber optic network infrastructure, as part of the company’s commitment to ensure the provision of improved and efficient services, and the quality of the national broadband network infrastructure.”

Establishing NERC is aimed at ensuring the provision of safe, reliable and stable network services to licensed service providers, and by extension to end-users in the Kingdom of Bahrain, as BNET continues to work on implementing its strategic plans to provide improved and effective fiber optic infrastructure across the Kingdom, and ensure delivery quality services following best practice.

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About BNET
BNET is Bahrain’s national broadband network responsible for the design, construction and operation of Bahrain’s Fiber infrastructure. It provides wholesale products and services to licensed service providers in line with the Kingdom’s telecommunication regulations.

BNET is a key part of the 5th National Telecommunication Plan (NTP5) to develop the growth and economic diversification of the telecommunication sector, including rolling out a Fiber optic network to 100% of all businesses and 95% of all households across the Kingdom of Bahrain. 

The company’s launch in 2019 marked a new era in the telecommunications sector for the Kingdom of Bahrain, to prepare Bahrain for a digital future with first class infrastructure and an energetic digital services sector, enhancing its position as a strategic investment destination, a regional hub for information and telecommunication technologies, and a key contributor to elevating the telecommunication sector.

BNET’s goal is to create a technologically advanced digital communication infrastructure that enables a safe, secure, and smart Kingdom contributing to economic growth and consumer welfare. The company continues to work on enhancing national broadband connectivity, while enabling the provisioning of quality services to all operators, to positively impact the end user through the availability of high speed, affordable internet.

For more information, contact BNET’s Corporate Communications team on: commsadmin@bnet.com.bh 
Or visit our website www.bnet.bh 

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