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Amazon’s continued investments in Saudi Arabia will better serve customers through enhanced geographical reach and faster delivery speeds on a wider selection of products
Riyadh, Saudi Arabia: Amazon today announced that it is growing its operations network across Saudi Arabia with 11 new buildings and more than 1,500 jobs that will enable faster and more flexible delivery options to customers, in 2021. The enhanced delivery network will boast a total footprint of six Fulfillment Centres that store goods, and 13 delivery stations from which the parcels are delivered, enabling the company to reach more customers with a wider geographic coverage and remote locations.
This investment will bolster Amazon’s fulfillment network’s storage capacity by 89% and increase its delivery network area across KSA by 58%. Amazon also partners with Saudi Post and a network of 10 Delivery Service Partners, enabling the company to serve more customers throughout the country. Amazon’s investments this year will achieve an enhanced storage capacity delivered through a pipeline of new openings, closure of older buildings, and upgrades designed to deliver a smarter, faster and more consistent experience for customers. By the end of 2021, Amazon’s fulfillment network will reach across a total floor area of over 867,000 square feet – the equivalent of more than 10 football fields - housing millions of consumer items.
“In 2021, we continue to prioritise the safety and well-being of our associates while delivering more products to more people in Saudi Arabia than ever before. These new investments reiterate our commitment to Saudi Arabia, contributing to the local economy through the creation of new job opportunities. Our investments in technology and infrastructure align with Saudi’s digital transformation goals, enabling world-class fulfillment offerings to our independent seller partners, and faster delivery on an expanded product selection to our customers,” said Prashant Saran, Director of Operations for Amazon Middle East and North Africa (MENA).
Amazon is committed to continually enhancing the customer fulfillment experience. In January this year, Amazon Prime was launched in Saudi Arabia, bringing the speed and convenience of same-day and next-day delivery to even more customers across the country.
Today, the Amazon network across Saudi Arabia includes three Fulfillment Centres in Riyadh and Jeddah, 11 delivery stations, two sort centres and a network of 11 Delivery Service Partners. As Amazon invests in its network, the health and safety of its employees, customers and partners remains paramount. To date, the company has significantly changed more than 150 processes in its logistics network and invested more than 11.5 billion USD globally in 2020 related to COVID-19.
About Our Operations
Amazon has created one of the world’s most advanced operations and fulfillment networks with thousands of sellers in the region benefitting from Amazon’s expertise in reliable delivery and customer service. Using Fulfilled By Amazon (FBA), small businesses and entrepreneurs can send their products to Amazon’s Fulfillment Centres. Once an order is placed, Amazon picks, packs and ships the order, provides customer service and manages returns on behalf of the sellers. Delivery Stations receive goods from the Fulfillment Centres and ship them to end customers. They represent the last mile of the delivery network that helps entrepreneurs and sellers to reach a wider customer base and tap into new marketplaces.
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon.
For more details please contact:
Shifa Al Usman s.alusman@ipn.ae +971 504 26 5720
© Press Release 2021
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