PHOTO
Abu Dhabi - Al Masaood Automobiles, the authorized distributor of Nissan, INFINITI and Renault in Abu Dhabi, Al Ain and the Western Region, launched its special ‘Al Masaood Confidence’ programme. The programme is rolled out to boost trust and confidence by allowing customers to ask for a replacement of their new vehicles within 15 days from the date of purchase.
Under the program, car buyers can enjoy a 15-day satisfaction guarantee when they buy a new car from Al Masaood Automobiles. In case they are not fully content with it during this period, customers can simply drive away with another car of their choice.
In addition, ‘Al Masaood Confidence’ offers customers the option to get up to seven years warranty on their purchased vehicle. The offering reflects the results of a survey conducted by the company showing that around 62 per cent of its customers plan to keep their newly bought cars for five years or more. The same survey results also revealed that 65 per cent of Al Masaood Automobiles’ customers choose to take its largely popular extended warranty options.
Irfan Tansel, CEO of Al Masaood Automobiles, said: “The ‘Al Masaood Confidence’ programme is our response to the ever-evolving personal needs of our target buyers. It reflects how we continue to prioritise their satisfaction and happiness. We will not stop from striving and innovating to provide them with a range of value-added options and solutions that best suit their needs. This is part of our unwavering commitment to deliver top-level experience to our customers and ensure a seamless and delightful journey with us.”
“The programme indicates that we are continuously stepping up our efforts to make our customers feel more confident with their newly purchased car models and brands. It falls within our efforts to foster stronger trust relations between our organisation and our customers, and give our clients peace of mind with every transaction,” Tansel added.
Other benefits exclusively offered by Al Masaood Automobiles under the programme include roadside assistance services together with an exclusive employment payment protection plan as an added option. The employment protection plan is an innovative solution launched by the company to anticipate future customer requirements, most especially in post-pandemic times. Under this protection, the customers will get insurance coverage that will pay their monthly instalments up to four months in case they were made redundant by their employers.
-Ends-
About Al Masaood Automobiles
Al Masaood Automobiles – authorized distributor of Nissan, INFINITI and Renault in Abu Dhabi, Al Ain and the Western Region for over 36 years, brings to its customers a complete range of the most reliable 4x4, luxury, passenger and commercial vehicles, efficiently catering to a large and diverse number of individual, fleet and government users.
Al Masaood Automobiles’ extensive network coverage includes 8 showrooms for new cars, and 3 showrooms for used cars in Abu Dhabi, Al Ain and the Western Region – including the flagship showroom complex at Musaffah with dedicated new vehicle delivery centre; 6 Service Centres and 7 Spare Parts outlets. Recently the company inaugurated the state-of-the-art 'R-Store' as an innovative one stop shop for Renault customers.
Al Masaood Automobiles had previously scooped the prestigious Nissan Global Dealer Award in 2013 and 2019 and has been the recipient of the ‘Exemplary Performance in Sales and Customer Experience Award’ by Nissan in the year 2017. Al Masaood Automobiles was also titled as the winner of the Renault Global Partners Award, “P.A.R.I.S. Challenge” for the year 2019. The company enhances its success through strong tie-up with leading banks, offering to its customers easy finance solutions and facilitating purchase process with insurance, finance and accessories under one roof. Visit our e-commerce portal to know more.
For more information about our Nissan, INFINITI and Renault products, services and commitment to sustainable mobility, please visit our websites and follow us on Social media on:
Renault: Instagram and Facebook.
Nissan: Instagram and Facebook.
INFINITI: Instagram and Facebook
For more information:
Orient Planet Group
Tel: 00971 2 4418995
Email : media@orientplanet.com
Website: www.orientplanet.com
Marwa Kaabour
Group Marketing & Corporate Communications Manager
Tel: +971 2 201 7955
Email: marwa_kaabour@masaood.com
© Press Release 2021
Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.
The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.
To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.
