Infosys teams up with Saudi Aramco to enhance employee experience through AI

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Riyadh – India-based Infosys has signed a memorandum of understanding (MoU) with Saudi Arabian Oil Company (Aramco) to leverage their human resource (HR) technology.

The two entities seek to bring new insights to HR data and analytics, besides scaling the use of automation tools and boosting employee experience through artificial intelligence (AI) technologies, according to a press release.

Infosys will deploy digital transformation practices and tools into Aramco’s HR platform and utilise AI to reinforce Aramco’s employee learning and development experiences while narrowing skill gaps.

The collaboration is expected to help Aramco unlock talent to match people to opportunities within the Saudi entity.

AI-powered analysis will offer insights, track return on investment in addition to endorsing Aramco with algorithmic decision-making to spot trends and identify relevant recruitment channels.

Aramco’s SVP Human Resources, Faisal Al Hajji, said, “At Aramco, we are constantly looking to improve employee experience and make our company the best place to work. This collaboration will allow us to explore ways to further upgrade our focus on customer-centricity and transform our digital HR offerings.”

Meanwhile, Infosys’ EVP & Global Head - Services, Utilities, Resources, and Energy, Ashiss Kumar Dash, commented: “Infosys’ programs for learning and development have been acknowledged and benchmarked globally and we take great pride in them.”

Dash added: “Through this collaboration, we intend to bring our digital expertise and tools to Aramco’s HR practice to deliver a world-class employee experience. By aiming to incorporate high-level AI and automation into their employee management model, we will attempt to help Aramco scale and enhance their talent model.”

It is worth noting that the Saudi oil giant achieved net profits worth SAR 604.01 billion in 2022, while the revenues soared to SAR 2 trillion.