MANAMA: Bahrain Bourse yesterday announced that it has joined the National Suggestions and Complaints System ‘Tawasul’, in line with its efforts to further enhance its communication with key stakeholders such as investors, issuers, intermediaries and market participants.

Individuals and institutions will be able to submit enquires, suggestions and complaints on ‘Tawasul’, finding suitable and timely responses on their most frequently asked questions related to the general work of Bahrain Bourse, the opening of accounts, and deposits, withdrawals and transfers of shares, among other.

A Bahrain Bourse dedicated team will handle these queries.

“Bahrain Bourse has been recently focusing its efforts on encouraging stakeholders’ engagement in order to enhance transparency and fairness in the market and better meet the needs and expectations of investors and the standards of global financial markets,” said senior director of risk management and compliance Abdulrahman Abdulla Al Shafei.

“By joining ‘Tawasul’ and expanding its channels of communication and feedback to reach a wider audience on the local and regional level, we can fulfil our commitment towards better serving the market,” he said.

‘Tawasul’ is an easy-to-use system that enables users to submit any enquiry, suggestion or complaint to Bahrain Bourse at any time and place. Bahrain Bourse collaborated with the Information and eGovernment Authority in order to ensure the successful utilisation of the ‘Tawasul’ system and handle enquiries/suggestions/complaints in an effective and professional manner.

‘Tawasul’ is accessible via the national portal at Bahrain.bh or through the Tawasul app downloaded via the Government Apps Store at www.Bahrain.bh/apps. Users can also access ‘Tawasul’ through Bahrain Bourse’s website www.bahrainbourse.com.

Bahrain Bourse is a self-regulated exchange, licensed by the Central Bank of Bahrain, which is fully owned by the government of Bahrain.

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