MANAMA: AXA Gulf will move the vast majority of its technology infrastructure to Amazon Web Services (AWS) in Bahrain, in a bid to improve services, increase security and become more agile.

The insurer said it wants to leverage the new AWS Middle East Region in the kingdom as it undergoes an IT revamp and digital transformation in order to better serve customers.

Shifting to a cloud-native application development model, for the majority of its platforms, including its core applications, AXA expects to focus on building even more innovative products and services for customers in the Gulf.

This is estimated to reduce the product development cycle by at least 20 per cent.

The migration will also enable AXA in the Gulf to generate business value from its data, as it leverages data lake tools such as Amazon Simple Storage Service and AWS Glue, as well as analytics tools for big data processing, real-time analytics and operational analytics.

It will also utilise machine learning services such as Amazon SageMaker to build predictive models to better understand customer behaviour and deliver personalised offerings.

AXA will also benefit from the highly secure AWS data centre and network architecture, in addition to the AWS security, identity and compliance services to maintain the highest levels of data security.

AXA Gulf chief information officer Javier Cásedas said, “Our collaboration with AWS helps us to improve our business operations to achieve greater efficiency as well as security for our customers, which was a key driver for the migration, allowing us to further enhance the longstanding commitment to security. Additionally, the proximity of AWS’s new Middle East data centres will help us remain close to our regional customers in our cloud transition to further achieve AXA’s ambition of empowering people to live a better life.”

AXA in the Gulf covers the UAE, Oman, Bahrain and Qatar markets, with a workforce of over 800 employees, 25 branches and retail shops region-wide and over one million customers.

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