Endless Document Storage Services LLC is one of the leaders in the Information Management services industry in the UAE and the region. It is currently safeguarding and providing secure information archival services (physical & electronic), to many public and private institutions and multinational organizations from around the world. Endless, in order to streamline, improvise & innovate its operational process and resilience, had embarked on a Business Process re-engineering project. Endless have engaged a USA based advisory (CSA Advisory Inc. based out of California) to develop, enhance and align its process with industry standards and also lead towards getting itself accredited with the Quality Management System certification ISO-9001:2008.
George Harfouch, Founder and CEO of Endless said in a statement after receiving the ISO Certification; Adhoc procedures and non-standard processes pose a risk to any organization, especially in the service industry and do not provide service assurance to its customer and in today's e-world protection of information, an ISO 9001:2008 certificate will provide maximum benefit to ENDLESS and its Customers. This will ensure that the quality management systems that are adopted work to improve the business and are not just a set of procedures that the customers will find hard to manage. He added; some of the key benefits which Endless would derive for its customers include improved quality and service delivery on time, right first time and minimum risk to the customer with optimum business resilience leading to higher customer satisfaction and go-to market advantage.
For further information, check www.endlessme.com
© Press Release 2014
